Our solutions are tailored to match how you want to manage your customer relationships
Storm’s CRM On-Premise services – based on Microsoft Dynamics CRM - are proven to make customer interactions more productive and relationships more profitable.
Our services include:-
- Definition and design of best practices for managing, maintaining and growing customer relationships
- Defining key performance metrics to drive revenue, retention and profitability from enterprise customer relationship management strategies
- Development of reports and analytics – from online scorecards, predicative analytics to standard management reports
- Solution configuration and process mapping – software configuration to match client specific CRM processes
- Data cleansing and migration
- Integration and synchronisation with line of business systems – including ERP, finance, e-commerce, supply chain, manufacturing, project accounting and field service solutions