Microsoft's Dynamics CRM solution - designed to embrace the customer lifecycle.
Microsoft’s Dynamics CRM solution has been designed to embrace the modern day evolution of customer importance. In the cloud or on premise, it is a flexible platform allowing companies to deliver business focused solutions which collectively map and manage the end-to-end customer lifecycle.
Four Pillars of Microsoft Dynamics CRM
· CRM for Marketing
The added value lies in the fact that companies can match their CRM immediate needs with their longer term strategy. They can start with what’s most important first – be that marketing, sales or customer service and evolve their CRM strategy at pace that fits the business, the budget and the benefits sought.
Extended CRM (xRM) is a strategic approach to building a unified solution that connects all aspects of a business together, the ‘x’ in xRM refers to extended relationship management, or ‘anything’ management. An xRM solution can take the form of customizing the existing customer relationship management applications that are included in Microsoft Dynamics CRM, or designing completely new line-of-business applications.
Consumed through Microsoft Office or Internet browser, hosted on-premise or online, Dynamics CRM is a familiar Microsoft platform ensuring easy adoption and productive use.
Together with powerful workflows and integration with Outlook, Dynamics CRM allows for the automation of manual tasks, allowing more time with your customers.
Our expertise at Storm lies in working with your company to understand your needs and designing and implementing a CRM solution and series of processes that will deliver the value that you, your business and your customers seek.
One-on-one interviews with real and active clients show that the right CRM strategies and solutions deliver bottom line benefits. Facts reveal that Microsoft Dynamics CRM customers saw a 243% return on their investment in the solution.
How was this achieved?
- Increased productivity
- Lower costs of sales
- Better marketing and improved lead conversion
- Improved customer service
- Iincrease revenue
Microsoft Dynamics CRM and Storm Technology have the right answer, for right now, for companies who want to focus on their customers and grow.