Addressing Healthcare Challenges with Microsoft Solutions

In today’s article we explore how Microsoft technology can be used to help support the healthcare industry in combatting common problems and maximising patient outcomes. 

The author of this page: Rachael Kavanagh
Rachael Kavanagh, Marketing Assistant Apr 04, 2024

The healthcare sector is a fast-paced, challenging space. With new developments and advances being unveiled practically every day, it can be difficult for businesses in the industry to keep up. Technology, however, offers organisations a way to keep up with the rapid pace of change and tackle the intricate challenges of healthcare companies to streamline operations and enhance business efficiency. Below we discuss some of the common challenges businesses in the medical and healthcare industries experience, as well as some of the Microsoft solutions that can be used to help overcome these issues.  

Data Security and Compliance  

Arguably one of the most notable challenges healthcare organisations face is maintaining the highest level of data security and compliance. Although the digitalisation of patient records has been a great benefit to both organisations and their patients, it also poses significant risks which must be managed effectively. Protecting sensitive patient information is paramount. Microsoft solutions can help healthcare organisations minimise security and data compliance risks. Integrating Dynamics 365 CRM, for example, can help organisations store and manage client information with strong security and compliance features already baked in. You can further enhance the security of your CRM, or even other business systems, with Microsoft security solutions, such as Entra ID (formerly Azure Active Directory). This will enable you to encrypt sensitive data, implement access control and take more proactive steps towards securing organisational data. 

Leveraging Data Insights 

Leveraging data analytics enables healthcare providers to gain valuable insights that help them improve the quality of their products and services, which is core to driving healthcare innovation. However, healthcare organisations can quickly become overwhelmed by large amounts of patient data from various sources like CRM, healthcare records and even wearable health devices. Data is only valuable if it can be clearly interpreted and used to make positive changes within an organisation or industry. In order to unlock the full potential of data, companies must first uncover the true meaning of the data. Microsoft’s low-code data visualisation tool, Power BI, helps businesses achieve this by transforming data into clear, interactive visualisations and reports that can help users better understand data. This means your business can uncover hidden trends and actionable insights that enable you to maximise patient outcomes and elevate the standard of care provided by your business. 

Document Management 

Businesses operating in healthcare deal with vast amounts of documents daily, from applications and consent forms to lab results and medical reports. Efficient document management is critical to ensuring positive patient outcomes. What may seem like a small issue, such as delay in sending lab results to a doctor, may have dire consequences. That is why implementing a good document management system is key to optimising business processes. SharePoint Premium harnesses the power of artificial intelligence (AI) and automation technology to streamline document management processes. AI is used to scan, organise and store content, which can then be automatically routed to the relevant individual for approval or further action. This means that healthcare workers can access the information they need as soon as possible, supporting them in providing the best possible patient care.  

If you would like to learn more about how Microsoft solutions can help optimise healthcare operations, get in touch with one of our experts today. 

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