Reinvent Content Management with Microsoft Syntex

Microsoft Syntex is an intelligent document processing (IDP) tool that helps organisations manage documents more effectively using Artificial Intelligence (AI). Let’s explore how Syntex can help your business transform content management.

The author of this page: Conall O'Kane
Conall O'Kane, Practice Manager - Modern Workplace Sep 01, 2023

Integrating AI from multiple sources, including Azure and AI builder, Syntex helps you tag and secure information more effectively. Powerful AI and Machine Learning (ML) technology scans business documents, analysing and organising content to make it more accessible. Syntex helps organisations to process unstructured data, like images and emails, quicker and efficiently. Further, Syntex’s seamless integration with other Microsoft 365 solutions like SharePoint and Teams ensures that important content is easily accessible within existing collaborative workflows.  

Below we discuss some of the ways Microsoft Syntex can help your business upgrade its content management processes. 

Advanced Document Processing 

Prebuilt models in Syntex are trained to recognise business documents, such as invoices and receipts, and extract information from them. The solution uses AI and ML powered algorithms to understand the content, its structure, context and metadata. This understanding of key terms and topics within documents in turn allows Syntex to then classify, tag and extract information from the document, making it much easier for businesses to categorise and organise documents. 

Metadata Extraction 

According to Microsoft Knowledge Sharing Research, time spent looking for the right content can impact employee productivity by as much as 14%. Helping minimise time spent searching for content, Syntex automatically extracts metadata from content, providing additional context and information. Users can then search for content using more specific terms or details. This greatly improves the contents' searchability and makes it much easier for staff to find the right content at the right time. Not only does Syntex allow you to accelerate information retrieval, but by improving content accessibility within your business Syntex can also enhance knowledge sharing among teams.   

Although this feature is particularly useful to organisations that need to process and store a large amount of content, businesses of any size can benefit from streamlining the information search process. 

Automated Content Distribution 

Syntex can automate complex tasks such as content distribution. Once content is processed, Syntex can route it to the relevant team or individual, streamlining workflows by ensuring that the correct people get access to documents they need quickly. This means that documents can be reviewed, approved or actioned as soon as possible, improving efficiency across the business.

Content Assembly 

Create modern document templates for your most used documents, that can then be used to create new documents such as contracts, invoices and statements of work. Simply upload a document and mark specific fields to associate with data sources, that can then be used as a modern template to create new documents quicker and easier. Syntex helps you rapidly accelerate the content creation process, allowing users to focus time on more value-add tasks and boost productivity at work. 

Strong Compliance and Security 

Intelligent document processing (IDP) technology allows documents to be encrypted and secured with specific labels that enhance security. Sensitivity labels control access to documents, meaning you can restrict access to sensitive information. Retention labels control the duration of time the document is stored for, ensuring businesses don’t hold onto more data than is necessary. These labels help you ensure that your business remains compliant with data protection and retention regulations, as well as boosting the security of your documents and information. 

Reduced Costs 

According to Microsoft, 46 billion dollars is spent annually on storing content. Microsoft Syntex helps you to reduce content processing costs. As Syntex automatically processes content, from analysing and tagging to distributing and storing, the time and costs associated with manual data extraction is greatly reduced. 

If you would like to learn more about how Microsoft Syntex can help your business transform its content management processes, get in touch with one of our experts today. 

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