Top 5 Benefits of 24/7 IT System Monitoring
In today’s article we explore how investing in managed IT support services can protect your digital assets, minimise downtime, and empower your organisation to focus on its core objectives without compromise.
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Cyber threats are becoming increasingly common, with cyber attacks aimed at cloud infrastructure having grown 75% in the past year, according to Cyber Ireland. Further, a recent IBM report highlighted that businesses take an average of 212 days to even realise a breach has occurred - that’s nearly 7 months of silent exposure. That’s why 24/7 monitoring isn't just a luxury, it’s a necessity - a digital alarm to protect your organisation. Businesses need this round-the-clock access to IT support to help them manage and respond to potential threats as quickly as possible. However, for organisations with limited resources, monitoring systems for possible attacks outside of work hours can present a challenge. This is where partnering with a cyber services provider can help.
With cyber services like Managed Detection and Response (MDR) and Managed Security Operations Centre (SOC), businesses can unlock 24/7 system monitoring that ensures continuous IT support for organisations all year round, including during holidays. This means cyber experts are always available to detect potential threats, implement remediation measures, and help minimise the threat of system breaches and disruptions.
Core Features of Security Operations Centre Services
24/7 Monitoring - With SOC teams working 24/7 to monitor business systems, internal teams can rest assured that their digital environment remains protected around the clock.
Rapid Response Times - Potential issues are dealt with immediately upon detection, allowing remediation procedures to be deployed as quickly as possible to minimise operational disruption.
Custom Reports - SOC teams can generate tailored reports to present detailed insights into IT and compliance risks, allowing businesses to develop a better understanding of their security posture and build an effective cyber strategy.
Proactive Monitoring - Beyond fixing existing problems, systems and networks are constantly monitored to detect and address potential threats before they escalate.
Core Features of Managed Detection and Response
Continuous Coverage – Similar to SOC Services, MDR includes 24/7 system monitoring to guarantee 24/7/365 threat detection and response that allows issues to be addressed quickly and efficiently, maximising the security of your digital estate.
Advanced Threat Intelligence – MDR involves real-time threat threat intelligence and advanced technology like AI and machine learning tools to investigate potential threats, ensuring your digital assets and data remain protected at all times.
Enterprise-Level Security – MDR provides access to highly skilled and experienced cybersecurity professionals that are equipped to manage a wide range of cyber threats, helping organisations unlock enterprise-grade security expertise and strengthen security across all endpoints.
Benefits of 24/7 System Monitoring
Enhanced Security
24/7 support significantly improves protection against cyber threats by continuously managing firewalls, enforcing security policies (e.g., multi-factor authentication), and scanning for threats. Dedicated cybersecurity teams respond rapidly to restrict potential threats and secure data, even outside of core work hours.
Boosted Productivity
With additional support for monitoring business systems, internal IT teams can concentrate on their core responsibilities without being hindered by potential cyber issues outside their core work hours. Businesses can therefore rely on smooth-running systems, robust security, and a properly maintained digital estate without adding pressure to internal teams.
Cost Efficiency
Outsourcing 24/7 IT support can be more economical than maintaining in-house teams, particularly in light of ongoing cybersecurity skills shortages. This can be especially beneficial for small to medium-sized organisations that do not have the internal human resources or budget available to avail of 24/7 system monitoring.
Minimised Downtime
Fast, reliable support provided by services like MDR and SOC help reduce system outages, improving both employee and customer experiences. Dedicated help desks also track recurring issues and trends, so businesses can become more informed and make continuous improvements, while helping develop a more proactive approach to cybersecurity.
Greater Employee Satisfaction
Reliable IT support ensures systems run smoothly, which creates a more seamless user experience, reducing frustration and boosting morale. This means employees are more likely to be engaged and satisfied at work.
If you would like to learn more about managed cybersecurity services, get in touch with a member of our team today.
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