The Total Economic Impact of Power Platform Premium Capabilities

In a study commissioned by Microsoft and, leading research agency Forrester, takes a look at the potential return on investment organisations may realise by deploying low code solution Power Platform's premium capabilities.

The author of this page: Roisin McLaughlin
Roisin McLaughlin, Marketing Director Jan 18, 2023

To compile their findings Forrester interviewed ten decision-makers from representatives from organisations with experience using Power Platform's premium capabilities. The results were then aggregated into a single organisation. Prior to the introduction of Power Platform business users within these organisations did not have access to the tools needed to create their own applications and workflows with data analysis highly centralised.

Enhancing the capabilities of the seeded Power Platform products (Power Apps, Power Automate, Power BI and Power Virtual Agents) in Microsoft 365 E3 and E5, Microsoft Power Platform's premium capabilities expand the data available and unlock even greater functionality. With premium capabilities including an AI builder, access to more than 700 premium connectors to third-party business applications including ERP and CRM, model-driven apps and Power BI.

Analysing the business impact of Microsoft Power Platform's premium capabilities, Forrester reported a number of business benefits, including;

  • The elimination of traditional development costs and resource requirements, with this benefit calculated at $3.8million over three years

  • Transformation of business processes and workflows saving the composite organisation $ 7 million over three years.

  • A reduction in costs associated with legacy applications, estimated at $496,800 over three years based on the retirement of legacy applications.

  • Creation of a common language between IT and the business

  • Greater visibility, security and governance

  • 75% of respondents reported that premium capabilities such as premium connectors and Dataverse facilitated digital transformation and /or the move to a cloud-first strategy.

Analysing the three-year risk-adjusted present value of both the benefits and solution license and set-up costs, Forrester reported a composite organisational benefit of $14.25 million over three years versus costs of $8.32 million, which demonstrates an ROI of 140%.

For further details and to read this report in full, please use the link provided below.

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