Want to Empower Staff and Enable Innovation? Embrace AI!
Empowering staff and supporting productivity is absolutely crucial in the world of business. As well as enhancing customer service and boosting business performance, helping people to work more effectively and efficiently also makes sense from a talent retention and attraction perspective.
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But with the modern workplace – and arguably the expectations and needs of the modern worker – evolving at a rapid pace, businesses need to use all the tools at their disposal to allow people to thrive in their roles.
That’s where Artificial Intelligence (AI) technology can come in.
Empowering staff
As shown by our recent study of more than 100 IT leaders and decision-makers in larger companies and enterprises across Ireland, there is a level of positivity about the potential impact that AI technology can have on people’s work lives and therefore their contribution to the business.
More than three-quarters (78%) of respondents believe AI would allow staff to reduce manual repetitive tasks and focus on more meaningful work. With AI technology solutions like Power Platform, you can reduce your team’s reliance on manual processes to enable the automation of tasks and boost the efficiency of your operations.
In keeping with this ability to improve productivity and efficiency, more than a third (34%) of respondents think AI will help to reduce employee burnout and 36% think AI usage will reduce stress levels among staff. Of course, less pressured and happier staff will likely improve their job satisfaction and performance levels.
Enabling innovation
There are a variety of AI tools that can transform how your team works and how you do business. However, it cannot be a one-size-fits-all approach, you must align AI technology and strategy with your existing infrastructure, current challenges, and future business objectives.
If data management is proving difficult, deploying AI-driven business applications such as Microsoft Copilot will give you the ability to accelerate data analysis and processing. In turn, this can enhance both employee and customer experience. Sticking with data, native integration across the Microsoft eco-system, including Power BI, M365, and D365 can deliver real-time data analysis and support knowledge flow, allowing you to respond to opportunities, address challenges, and improve innovation.
Meanwhile, Robotic Process Automation (RPA) and Low Code Development through Power Platform facilitate the scaling of critical business processes and reduce dependency on manual processes. This means you can reduce the risk of human error, improve your governance, and increase your operational efficiency – all of which support and enhance the employee experience.
Embracing AI technology
Despite the clear benefits of AI technology, there are likely to be some issues to address when it comes to implementing AI and helping your staff get used to that adjustment. For instance, our research found that 60% of IT leaders said employees in their organisation are concerned about the impact of AI on their job security.
To overcome this, you need to ensure that your employees know that AI technology is there to enable them to do their jobs more effectively, not do their jobs for them. This also means providing training to equip them with the necessary knowledge and skills to leverage same.
With staff productivity (59%) among the most cited benefits of AI technology and 43% of IT leaders using it to assist with their work, it represents a huge opportunity for your team and your business as a whole.
However, this opportunity will only be realised if you approach AI implementation in a way that is inclusive of and effective for staff. Having their buy-in will be crucial for the success of AI technology deployment and strategy, as well as the future of your business.
Contact Storm Technology today to find out how AI technology can support your business and maximise the return on your investment.
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