Omnichannel Customer Service Experience in D365 [On Demand Webinar]
From the generational divide to the ever-growing number of ways that customers can engage with your business, delivering a seamless customer experience at every possible touch point presents a challenge for businesses across all industries.
To help tackle this challenge, this webinar will explore the rise of Omnichannel Customer Service and look at how Dynamics 365 Customer Service can help organisations achieve customer service excellence.
In this session we explored;
The evolution of customer service, looking at the rise of omnichannel
Strategies and tips to help you realise omnichannel success.
The omnichannel customer service experience in Dynamics 365 with a solution demo