[eBook] Safeguarding CRM Project Success with Change Management

Whether you are looking to introduce a CRM system for the first time, upgrade an existing CRM system or simply drive adoption, managing the human side of change is critical to project success.

To help you get started, Storm have created this eBook focusing on the human side of CRM implementation.

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More than just a technology change initiative, CRM implementation and upgrade has a profound impact on the very people the project’s success depends upon. Often requiring new ways of working and additional system training, this human side of technology change is critical to long-term project success.

With over 25 years experience delivering successful CRM projects and leading change initiative across many leading industries, Storm has created this eBook to provide organisations with an in-depth guide to the human side of CRM project implementation.


Storm's constant support and guidance helped us seamlessly introduce our employees to the new system. Their change management expertise and hands-on approach ensured we had a positive and productive experience

Jennifer O'Reilly
Internal Communications Manager, Irish Rail

The IRFU has had a long-term relationship working with Storm Technology, working with the team to develop a rugby specific CRM, tailored to allow Irish Rugby to have a more sophisticated approach to driving engagement and participation across our fan, supporter, and rugby base.

Scott Walker
Director of Strategy & Technology, IRFU

Storm has been an excellent implementation partner to work with - very strong on their products, obviously, but also in their commitment to understanding our business.

Dermot Thunder
Group Management Accountant @ The Doyle Collection
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