Optimise Retail Processes to Boost Customer Satisfaction.
In an industry with satisfied consumers at the heart of success, retailers must deliver seamless experiences in order to match rising customer expectations and compete in a crowded market, or risk damaging their reputation and losing valued customers.
To enhance the customer experience, businesses need to optimise core processes from customer service to product delivery. At Storm Technology, we offer the digital solutions you need to drive successful retail operations, boost customer satisfaction and remain agile in a competitive industry.
Gain a competitive edge by leveraging scalable, future-proof solutions that will meet your retail needs and attract loyal customers.
Customer Relationship Management
Centralise customer information and enable sellers to leverage consumer profiles and history to personalise interactions with customers and foster stronger relationships.
ERP for Retail
Unify core operational data across your stores and optimise business processes with NP Retail's ERP solution designed to meet the unique requirements of the retail industry.
Create a central hub for securely storing and collaborating on company documents that can be seamlessly integrated with other M365 systems to enhance content management and enable process automation.
Business Intelligence Software
Maximise customer impact by better informing decision-making with data-driven insights backed by AI on the leading Business Intelligence tool, Power BI.
Automate manual tasks such as invoice processing or inventory management and allow your staff to focus on more valuable work like business development.
Low-Code App Design
Develop unique customer experiences that create memorable interactions with your business using applications built on Microsoft's low-code solution, Power Apps.
Why Choose Storm?
One of Ireland’s most trusted business technology consultancies, Storm Technology has over 25 years experience delivering tailored solutions to the hospitality sector. We carefully match each project with a team of highly skilled professionals, handpicked to align industry and application expertise with your unique business requirements.
We understand that project success requires more than just successful implementation, which is why many of our clients continue to partner with us many years after project go-live. Our dedicated customer success team work tirelessly to deliver the highest levels of customer service and unlock future value from technology investment.
Contact our Solution Experts
Get in touch to find out how Storm Technology can help you grow your business with scalable, future-ready solutions.