Drive relationship and data excellence across your entire organisation.
With digital transformation and data management continuing to evolve at record pace, organisations that can connect people, customers, products and data are leading the pack.
A suite of intelligent cloud business apps, Dynamics 365 provides a scalable fully flexible technology environment. Harnessing the power of data analytics and Microsoft Azure Machine learning Dynamics 365 helps businesses like yours turn big data into actionable plans, quickly and easily. Simply start with what you need and add applications as your business grows, with unified business platform Dynamics 365.
What can Dynamics 365 do for your business?
Make smarter decisions with a consolidated view of critical business data.
Stay one step ahead with real-time insights and Azure machine learning.
Reduce operational costs with a single platform for all business applications.
Dynamics 365 Key Features
Unified Business Experience
Bringing critical business applications together under one roof, eliminate complexity and empower employees to succeed with a single user-friendly, technology interface.
Designed to scale as your organisation grows, eliminate the need for costly system replacements. Simply select the apps you need today and add new functionality as your business evolves.
Seamless Data Flow
Build on the Microsoft common data model, D365 eliminates the risk of data duplication and error with a centralised data repository across core business applications.
Designed for the modern worker, D365 enables your employees to securely access the data and applications they need anytime, anywhere, on mobile, desktop or tablet.
Role-based licensing provides your organisation with the flexibility required to purchase products based on employee, meaning you only pay for the products you need as and when you need them.
Realise the benefits of AI with predictive insights and intelligent reporting and arm your employees with the information they need to solve business challenges in real-time.
Dynamics 365 for Customer Service
Build brand affinity and customer loyalty with Dynamics 365. Empower your teams to intelligently handle customer queries with a holistic view of customer engagement and deliver best-in-class personalised customer experiences.
Dynamics 365 Customer Insights
Microsoft Dynamics 365 Customer Insights is designed to provide users with the information and advice they need to provide personalised, effective customer service.
The service draws on data across multiple channels and is presented in cohesive customer profiles to provide real-time data driven insight and next steps.
Dynamics 365 for Field Service
Ensure consistent and dependable operations by predicting, detecting and resolving service issues. Dynamics 365 Field Service provides a singular interface to ensure efficiency for agents and technicians.
Dynamics 365 for Sales & Marketing
Grow your business and empower your sales team to sell smarter, with contextual insights and intelligent automation from Dynamics 365. Build rewarding business relationships and personalise buyer experiences to turn prospects into engaged customers.
Dynamics 365 for HR
Take control of the employee lifecycle, and create a workplace where people and business thrive. Simplify and optimise HR processes from recruitment to retirement with 360 employee insights, and self-service HR tools.
The IRFU has had a long-term relationship working with Storm Technology, working with the team to develop a rugby specific CRM, tailored to allow Irish Rugby to have a more sophisticated approach to driving engagement and participation across our fan, supporter, and rugby base.Scott Walker
Director of Strategy & Technology, IRFU
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