Power Virtual Agents

Build and Manage Powerful Chat Bots with Power Virtual Agents

Leverage the functionality of Power Virtual Agents to rapidly respond to employee or customer needs without the need for coding knowledge.

Build and Manage Powerful Chat Bots with Power Virtual Agents

Empower employees to easily build smart chat bots.

The Power Virtual Agents element of Power Platform allows business leaders to create sophisticated, AI-powered chat bots to shorten response time to customer, site visitor or even employee queries, allowing more time to focus on strategic business planning through automating the responses to common issues.

With over 25 years experience delivering business technology projects to leading Irish brands, Storm Technology is on-hand to help your organisation realise the potential of Power Virtual Agents.

What can Power Virtual Agents Do For Your Business?

Reduce the burden on helpdesk and HR staff by using chat bots.

Boost organisational productivity by automating common responses.

Empower your team to be innovative and build the help they need.


Power Virtual Agents Key Features

Enable Natural Conversation

With powerful AI conversational capabilities, allow end-users to engage in a rich conversation to assist them with their queries.

User-Friendly Interface

Create powerful bots quickly and easily with an easy to use, intuitive and code-free interface to get up and running in just a few clicks.

Let Bots Take Action

Allow bots to take action on user queries by connecting with back-end systems out-of-the-box or easily add connectors using Power Automate.

Monitor Performance

Closely monitor how your bots are performing with intelligent AI-driven data dashboards to see what topics are doing best and what areas could improve.

Powerful Integration

Use Virtual Agents and D365 Customer Service Insights closely together to create a comprehensive view of all customer service operations.

Unmatched Security

Set up your chat bots to interact with users securely with a system backed by best-in-class enterprise-level Microsoft security standards to safeguard data.

Download our Power Platform brochure


Power Apps

Turn ideas into solutions and enable employees across the organisation to build custom apps that solve business challenges, without the need for complex coding.

Power Apps

Power Automate

Transform productivity with and unlock new ways of working with digital and robotic process automation - so your team can focus on what matters most.

Power Automate

Power Platform FAQs

To help you better understand Microsoft Power Platform and its capabilities, we've put together an FAQ page where you can learn more about the solution.

Learn more

Power Platform has streamlined match day processes, saving us between two-three days of manual data entry and analysis per match ...while demonstrating the commitment of the IRFU to not only our players but our fans and ancillary staff.

Scott Walker
Director of Technology & Strategy
See More Client Stories

Contact our Solution Experts

Get in touch to find out how Storm Technology can help you grow your business with scalable, future-ready solutions.